- What kinds of train tickets are valid for this
- What days will my train tickets be valid to claim
- Can I use an Oyster card?
- Can I use Freedom passes?
- Can I use Underground/tube only tickets and/or
London Bus only tickets?
- Can I use an E-Day ticket issued by Chiltern
- Can I use the 2FOR1 vouchers if I have bought my
train tickets in conjunction with a Railcard?
- Can I use a BritRail Pass?
- Validity of Return Airport Rail Transfers
- 2FOR1 leaflets
- Travelling with Children
- Voucher and offer updates
- How many train tickets are required per
- Can I participate in the promotion if I'm
visiting London from outside the UK?
- What do I do if my county or country is not
- Where can I get the latest promotional leaflet
- Can the scheme accommodate larger group
- Can I travel on a day other than that I have
chosen when downloading a voucher?
- Can the vouchers be used in conjunction with any
- How many vouchers can I download?
- How many vouchers are required?
- Must I book theatre tickets in advance?
- I have a travel related query, who should I
- I have a query about an attraction, who should I
- I have forgotten my password
- I am having technical difficulties
- Does it matter if I can only print off the
vouchers in black and white?
- What happens if I don't have a printer?
- Can you post me some vouchers?
- Is there a contact telephone number?
Frequently asked Questions Explained:
- What kinds of train
tickets are valid for this promotion?
To avoid any confusion, the best indication
of a valid ticket is the inclusion of the National Rail symbol
- Travelcard - If you buy your Travelcard
from a National Rail station - such as London Victoria, St Pancras
and Paddington - they will issue you with a paper ticket, which you
can show and use at the attractions with the 2FOR1 offers, this
will also allow you to travel between attractions, using the
Underground. We're afraid Oyster Travelcards and tickets bought
from a London Underground station are not accepted. Travelcards
must look like the image below (printed on orange and cream card)
to be used to obtain 2FOR1 offers.
- Single tickets - These are valid only on the
day of validity. A days Travelcard must be purchased from a train
station and feature the National Rail Logo.
- Return Train Tickets - You will be able to use
your return train tickets with the vouchers at any time between the
outward and return journey - if you came on Thursday and returned
on Sunday, you could use the vouchers on Thursday, Friday, Saturday
& Sunday. In order to do this please ensure that you retain the
outward portion of your ticket as you will need to show both
tickets at the attraction - just ask the staff at the ticket
barrier to let you through which they will be happy to do.
- Can I use an Oyster
No, the 2FOR1 London attractions partners DO NOT recognise Oyster
Cards as being valid accompanying rail tickets, unless it is an
Oyster Annual Season ticket with its accompanying Gold Card record
- Can I use an Freedom
No, Freedom Passes cannot be used in conjunction with the 2FOR1
promotions when you travel by train.
- Can I use London
Underground/tube tickets, DLR and/or London Bus only
No, however if your travel ticket has an element of National
Rail/train company travel included, e.g. any type of 'paper'
Travelcard, train/tube inclusive ticket and is issued by a National
Rail operated ticket office, then the answer is yes. If you need
help distinguishing, please check it using our ticket types
- Can I use an E-Day
ticket issued by Chiltern Railways?
Yes, special conditions apply. Please present your phone message
and supporting printed ticket with your completed voucher. You will
also be asked to produce photo ID.
- Can I use the 2FOR1
vouchers if I have bought my train tickets in conjunction with a
Yes, the offer can be used in conjunction with tickets discounted
by ALL Railcards including 16-25, Senior, Family & Friends, HM
Forces, Disabled Persons, Network, New Deal Photocard and Annual
- Can I use a BritRail
No, BritRail passes are not valid with the 2FOR1 offers.
- Validity of Return
Airport Rail Transfers
The validity of these tickets is from the day of arrival until the
day of return.
You can pick up a 2for1 leaflet at a rail station - these include
blank vouchers, you can write the details of your visit on the
voucher and show them at the attraction with your train
- Travelling with
In order to use the 2FOR1 vouchers, both you and the child
travelling with you would need to have a valid National Rail
ticket. You may wish to consider buying a child's train ticket for
a short journey (one stop for example) which would allow them to
use the vouchers - often this works out cheaper than buying an
adult and child's ticket.
We update our vouchers twice a year, the next set of vouchers will
run from 31 October 2014 - 30 April 2015 and they will be available
on our website from the middle of October. Most of the attractions
will continue, however there can sometimes be a few small
- How many train
tickets are required per voucher?
Whilst you will only need one attractions voucher between 2
people, both people need to hold valid train tickets for the day of
- Can I participate
in the promotion if I'm visiting London from outside the
Yes. But please remember the offers are only available to anyone
who buys a valid National Rail train ticket to either travel to
London, or within London e.g. Travelcards issued by a National Rail
operated ticket office.
- What do I do if my
county or country is not listed?
Please select 'other' and insert the name of your county, or if
you are not in the UK enter your country name.
- Where can I get the
latest promotional leaflet from?
These can be obtained from your nearest participating National
Rail station, they CANNOT be posted, faxed or e-mailed. But since
you are on this website, why not get details of the offers/download
the vouchers whilst you are here?
- Can the scheme
accommodate larger group travel?
No, due to the nature of the offer, it has not been set up to
accommodate the requirements of large groups. For large groups,
please contact the attraction concerned.
- Can I travel on a
day other than that I have chosen when downloading a
Yes, as long as you show up with the voucher and valid train
tickets on the day of your visit. Don't forget to check when the
- Can the vouchers be
used in conjunction with any other offers?
- How many vouchers
can I download?
You can download as many vouchers as you like at any time.
- How many vouchers
One voucher is required per two people. The voucher entitles one
person to get in for free whilst the other pays the full adult
rate, regardless of whether they qualify for concessions, e.g.
Under 16, Senior, or Student. Please refer to the terms and
- Must I book theatre
tickets in advance?
Yes, you must book in advance. Please call the Love Theatre on
0800 912 6955 to book your London theatre tickets. Some other
theatre offers may be available from time to time and you should
follow the relevant instructions shown. Please note that this offer
is only open to certain performances as noted on the website.
- I have a travel
related query, who should I contact?
Please contact National Rail Enquiries on 08457 484950 or visit www.nationalrail.co.uk for all questions on
train prices, times or any other travel related matters.
- I have a query
about an attraction, who should I contact?
Please contact the attraction direct, their contact details can be
found on their website.
- I have forgotten my
Please enter your username (which is your e-mail address), then
click on the link that says 'Forgot your password?'. Your password
will then be e-mailed to the e-mail address you have supplied. Use
this link: Forgot
- I am having
- Remember that you can also pick up the Days Out Guide 2FOR1
voucher leaflets from principal staffed National Rail stations in
the South East.
- Please note:Days Out Guide is built for the following web
browsers: Internet Explorer 8; Internet Explorer 9; FireFox (latest
version); Chrome (latest version) and Safari. If your web browser
is listed here and you are running a supported version, then you
should have no issues using Days Out Guide and/or downloading our
vouchers. Whilst we are unable to support any other web
browsers from those listed above at present, you may still be able
to use the website successfully.
- Days Out Guide requires Adobe Reader to be installed to access
our vouchers which are available as PDF file format only.
- Adobe Reader may already be installed on your computer as a
widely used piece of software to view PDF files. However, if you do
not have the software or need to upgrade to the latest version you
can do so for free at the following link: http://get.adobe.com/reader/.
This link will take you to a website outside daysoutguide.co.uk.
Days Out Guide is not responsible for content or software
downloaded from external sites.
- Does it matter if I
can only print off the vouchers in black and white?
No, not at all. Just as long as you have selected the attraction
you want to visit and included all your personal details, you can
present it at the attraction along with valid train tickets to
claim your London Attractions offers.
- What happens if I
don't have a printer?
Unfortunately to make use of the online voucher you must be able
to print off a voucher so that you can present it at the attraction
of your choice along with a valid train ticket. Vouchers are also
available in the back of the London Attractions leaflets which are
available at principal staffed National Rail stations in the South
- Can you post me
No, vouchers cannot be posted to you. They can either be
downloaded or picked up from principal staffed National Rail
stations in the South East in the form of a London Attractions
- Is there a contact
Please contact National Rail Enquiries on 08457 484950 or visit http://www.nationalrail.co.uk for all questions
on train prices, times or any other travel related matters. For
each individual attraction or restaurant, please see website for
contact details. For theatres please call Love Theatre on 0800 912
6955 or follow the relevant instructions shown.