Contact & Marketing Policy
ATOC Ltd represents Britain’s train companies and manages the ‘2FOR1 offers when you go by train’ promotion and DaysOutGuide.co.uk on their behalf.
Your privacy is important to us. We will not release your personal details to any company for marketing purposes without your consent.
The following details the marketing communications we send to our customers.
Marketing Consent – ATOC Ltd
If you set up an account on DaysOutGuide.co.uk or complete and redeem a 2FOR1 voucher from a train company leaflet collected at a National Rail station we will record your marketing consent preferences.
If you have consented to receive special offers, promotions, news and updates from ATOC Ltd, we will send you:
- 2FOR1 offers from our partners – see the current list of 2FOR1 offers on Days Out Guide.
- Information and special offers about other National Rail products and services, including National Rail Enquiries, Railcards and MyInterRail.
- Special offers and promotions about our other selected partners, including days out and theatre brands. From time to time the partners that we work with might change with new ones coming onboard and others departing. Current partners are:
Days Out : Virgin Experience Days, The Original Sightseeing Tour
Theatre : Encore Tickets, Love Theatre
We will send you marketing messages for up to two years after you have registered with Days Out Guide, downloaded a voucher from Days Out Guide or redeemed a 2FOR1 offer voucher.
We use tracking in our emails to measure delivery and open rates.
How to opt-out of receiving marketing messages from ATOC Ltd
If you have a DaysOutGuide.co.uk account, you can change your marketing consent preferences at any time by logging in to your account and going to ‘Change Details’.
Alternatively, all customers can change their marketing consent preference at any time in the following ways:
- When you receive a Days Out Guide branded email from us, you can select the unsubscribe link at the bottom of the email; or
- You can Contact Us by email.
Marketing Consent – Train Companies
If you have consented to receive special offers, promotions, news and updates from train companies, the train companies that run services in your region may send you communications with special offers, promotions and updates on services.
See our list of train companies who operate on the National Rail network.
Train companies will send you marketing messages for up to two years after you have registered with Days Out Guide, downloaded a voucher from Days Out Guide or redeemed a 2FOR1 offer voucher.
How to opt-out of receiving marketing messages from Train Companies
If you have a DaysOutGuide.co.uk account, you can change your marketing consent preferences at any time by logging in to your account and going to ‘Change Details’.
Alternatively, all customers can change their marketing consent preference at any time in the following ways:
- When you receive a train company branded email, you can select the unsubscribe link at the bottom of the email; or
- You can Contact Us by email.
Published 17 May 2018
