FAQs
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- Valid tickets
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- London Underground
- Transport for London
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- BritRail
- GroupSave
- Visiting from outside Britain
- Children
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- Offers
- Voucher Dates
- Offer expiry dates
- groupsave
- Group
- Vouchers
- 2FOR1 Leaflets
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- Booking tickets
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- Travel Query
- Forgotten Password
How do the offers work?
On presentation of each persons valid National Rail tickets, a huge range of offers can be redeemed!
Most offers are 2FOR1 entry, valid on full price adult tickets only. In the event of a full price and concessionary admission ticket being purchased together, the cheapest will be deducted, unless otherwise stated. Other offers such as 3FOR2 and 'X% off' may apply. Please read the offer terms carefully.
All offers apply to 'on the door' pricing, unless otherwise stated. These prices will sometimes vary from those displayed on the attractions website. Please see the individual attractions listing for pricing details. There may be occasions that this does not apply. For example, participating restaurants will be offering 2FOR1 Main Courses or similar, in which case prices vary and the cheapest will be deducted.
Conditions apply to specific attractions. Please refer at all times to the individual terms and conditions listed on the website and printed on your vouchers.
Is my ticket valid for 2FOR1?
YES! The following ticket types are valid for 2FOR1 and other offers on daysoutguide.co.uk:
- National Rail orange paper tickets including:
- Advance
- Anytime
- Off-Peak
- Super Off-Peak
- Travelcards - purchased from a National Rail station only
- Print @ Home or Mobile tickets (m-Tickets) for travel on National Rail services (showing the National Rail symbol)
- Carnet Tickets
- Season tickets
- Annual Gold Cards
- Gold Record Cards (when an Annual Season ticket is held on smartcard)
- Train company issued smartcards (e.g. The Key, c2c Smart)
NO! The following ticket types are cannot be used for 2FOR1 and other offers on daysoutguide.co.uk:
- Oyster Cards
- Transport for London (TfL) issued Travelcards, including Travelcards bought on visitorshop.tfl.gov.uk
- Freedom Passes
- Contactless payment cards or mobile payments
- Heathrow Express and Heathrow Connect tickets
- Stansted Express and Gatwick Express in-flight or mobile tickets where the National Rail logo is not shown
- BritRail Passes
- Eurostar tickets
- MegaTrain tickets
If you are making a one way journey or your ticket is valid for one day, you can use your National Rail tickets and offer vouchers only on the day of travel.
If you are making a return journey, you can use your National Rail tickets and offer vouchers any day on or between your outward and return journeys. For example, if you arrived on Thursday and will return on Sunday, your tickets will be considered valid for the offers on Thursday, Friday, Saturday and Sunday.
All tickets should show that you have travelled to the attraction by train, whether that be ‘London Terminals’ for 2FOR1 London attractions, or the train station nearest to the attraction itself. Tickets that have a destination too far from the attractions location may be denied by attraction staff. Details of the attractions nearest station can be found on the attraction’s listing page.
If you are worried that the ticket barrier will keep your ticket when you exit the station, please ask a member of staff to let you through manually. This will ensure you have retained your tickets in order to redeem 2FOR1 offers at attractions.
Where can I find information about travelling this summer?
We want you to feel confident and reassured when travelling. Please check our Travel Advice page before you pre-book your tickets and remember that you must wear a face covering during your train journey (unless you are exempt) or you could get a £100 fine from the British Transport Police.
There are different travel rules in other parts of Great Britain. So, if you're travelling in Wales or Scotland, please check the latest government advice.
How can I request a refund on pre-booked attraction tickets?
Days Out Guide does not process any ticket payments, so you must contact the attraction directly to request a refund. Please check with attraction directly regarding cancellation/refund policies.
Where must I travel to/from to get 2FOR1 offers?
All tickets should show that you have travelled to the attraction by train, whether that be ‘London Terminals’ for 2FOR1 London attractions, or the train station nearest to the attraction itself. Tickets that have a destination too far from the attractions location may be denied by attraction staff. Details of the attractions nearest station can be found on the attraction’s listing page.
How do I keep my train tickets to use them for a 2FOR1 offer?
If you are worried that the ticket barrier will keep your ticket when you exit the station, please ask a member of staff to let you through manually. This will ensure you have retained your tickets in order to redeem 2FOR1 offers at attractions.
Can I use London Underground tickets to obtain the offers?
No, London Underground issued tickets (including Travelcards) are NOT valid for the offers on this website and will not be accepted at any attraction/venue.
Can I use an Oyster card?
No, Oyster Cards (including Travelcard on Oyster), contactless payment cards and Freedom Passes are NOT valid for the offers on this website and will not be accepted as evidence of travelling by train at any attraction/venue.
If you have a National Rail Annual Season ticket on Oyster and have an accompanying Gold Record Card, then you will be able to use your Gold Record Card as evidence of travelling by train.
Can I use a Freedom Pass?
No, Freedom Passes are NOT valid for the offers on this website and will not be accepted as evidence of travelling by train at any attraction/venue.
Can I use a BritRail pass?
No, BritRail passes are not valid with the 2FOR1 offers.
Are my GroupSave discounted tickets valid in conjunction with 2FOR1?
Yes, GroupSave discounted National Rail tickets are valid for the offers on this website and will be accepted as evidence of travelling by train at the attraction/venue.
Can I use the 2FOR1 vouchers if I have bought my train tickets in conjunction with a Railcard?
Yes, Railcard discounted National Rail tickets are valid for the offers on this website and will be accepted as evidence of travelling by train at the attraction/venue. Railcards alone are not valid for 2FOR1 offers.
Can I use the offers if I'm visiting from outside Great Britain?
The offers on this website are for customers travelling by National Rail services within Great Britain. To obtain any offer on this website, you must present a printed voucher and valid National Rail tickets at the attraction/venue.
See our Valid Train Tickets page for details.
If you are travelling with a BritRail pass, please visit the BritRail website for valid 2FOR1 offers.
Travelling with Children
Children aged 5-15 years require a train ticket to travel on National Rail services, whereas children under 5 years do not. If the attraction charges entry fees for children under 5 years, it may be beneficial for the child to be part of the 2FOR1 group and you will then need to purchase a National Rail ticket for them. See the individual attraction website for entry charges for children.
Can the vouchers be used in conjunction with any other offers?
No, 2FOR1 vouchers cannot be used with any other promotional offer, individual or group discount offered by the attraction/venue.
Can I travel on a day other than that I have chosen when downloading a voucher?
Yes, as long as you show up with the printed voucher and valid train tickets on the day of your visit. Don't forget to check when the offer expires!
Can I use my 2FOR1 voucher on the day it expires?
Yes, you can use your 2FOR1 voucher on the date that the offer expires. For example, if the 2FOR1 offer expires 31 October, you can use the 2FOR1 voucher on the 31 October.
Can I use the offers for a large group?
No, due to the nature of the offer, it has not been set up to accommodate the requirements of large groups. For large groups, please contact the attraction directly for information on their group rates.
When do you renew your offers?
We are regularly in contact with the attractions/venues that provide the offers and many offers are renewed. Each offer has an expiry date detailed on the listing page and on the voucher.
If you are travelling after the expiry date of the offer you are interested in, please check the website one or two weeks before travel to see if the offer has been extended.
Offers are subject to change and/or withdrawal without notice. Please visit the attractions listing page for details including exclusion and end dates.
How many vouchers are required?
One printed voucher is required per two people, per attraction. One person pays the full adult price and the second person goes free on presentation of each voucher and pair of valid National Rail tickets.
There may be occasions that this does not apply. There are participating restaurants, which may offer 2FOR1 Main Courses or similar. There are also now a limited number of attractions offering Online Booking, which does not require a printed voucher – only your pre-booked 2FOR1 ticket and National Rail tickets. Please check the attractions listing for full offer details.
How many vouchers can I download?
You can download up to 3 vouchers per attraction, that will cover 2FOR1 entry for up to 6 people, at any one time. You can add as many attractions as you like to your basket before completing your download.
What happens if I don't have a printer?
You must have a printed voucher, per two people, per attraction to redeem the offers advertised on this website. Attractions require a hard copy of the voucher to be retained on entry. Vouchers shown on a mobile device are not accepted.
When printing vouchers from email, please ensure all images are downloaded – some vouchers include barcodes that are essential for redemption.
Please note that a limited number of attraction offers are now available to Book Online. In these cases, you do not need a printed voucher, only your pre-booked 2FOR1 ticket and National Rail tickets.
Remember that vouchers for some 2FOR1 offers are included in 2FOR1 leaflets on display at many staffed National Rail stations across Great Britain.
2FOR1 Leaflets
You can pick up a 2FOR1 leaflet at a rail station - these include blank vouchers, you can write the details of your visit on the voucher and redeem them at any of the attractions featured within the leaflet with your train tickets.
Can you post me some vouchers?
No, vouchers for the offers advertised on this website cannot be posted to you. Vouchers should be downloaded, printed and presented at the attraction/venue to obtain the offer. If you are experiencing any issues downloading vouchers, please contact us.
Vouchers for some 2FOR1 offers are included in 2FOR1 leaflets on display at many staffed National Rail stations across Great Britain.
Can I book attraction tickets in advance and use the offer advertised?
Vouchers for offers on this website can only be used at the time of purchase at the attraction/venue and are not valid for any pre-booked tickets unless stated otherwise.
Only a limited number of attraction offers are now available to Book Online. In these cases, you do not need a printed voucher, only your pre-booked 2FOR1 ticket and National Rail tickets. Attractions currently booking online include: London Eye, Madame Tussauds London, London Dungeon, SEALIFE London Aquarium and Dreamwork Tours, Shrek's Adventure!.
See individual attraction listings for further details.
Please note: ALL Theatre offers MUST be booked in advance.
Must I book theatre tickets in advance?
Yes, you must book in advance. Book online via the attractions listing page or call the Love Theatre on 0800 912 6955 to book your London theatre tickets. Some other theatre offers may be available from time to time and you should follow the relevant instructions shown.
Please note: 2FOR1 offers may only apply to certain performances as noted on the website.
I have a query about an attraction, who should I contact?
Please contact the attraction directly, their contact details can be found on their attraction listing.
I have a travel related query, who should I contact?
Please contact National Rail Enquiries on 03457 484950 or visit www.nationalrail.co.uk for all questions on train prices, times or any other travel related matters.
Is there a contact telephone number?
Please contact National Rail Enquiries on 03457 484950 or visit nationalrail.co.uk for all questions on train prices, times or any other travel related matters.
For each individual attraction or restaurant, please see website for contact details.
For theatres please call Love Theatre on 0800 912 6955 or follow the relevant instructions shown.
I have forgotten my password
Please click on the link that says 'Forgot your password?' and enter your username (which is your email address). A link will then be emailed, enabling you to reset it.
If you are still having trouble accessing your account, please use the contact form.
I'm having technical difficulties
Cookies must be accepted to be able to use this website correctly. You may be required to update your Internet Browser or clear your cache to access our website and vouchers.
If you are unable to access the pages or vouchers you require, please contact us for help. If you’re travelling soon, remember that vouchers for many 2FOR1 offers are included in 2FOR1 leaflets on display at most staffed National Rail stations across Great Britain.
Still need help?
Please refer to our Terms and Conditions or use our contact form for any further queries.
